Contact Us
Telephone: 410-356-5600 or 1-800-223-3678 (toll-free) | Address: 11767 Owings Mills Blvd., Owings Mills, MD 21117
Viewer Services
Viewer Questions, Program Scheduling, Information & Comments
You have options to contact Viewer Services at MPT. You can:
A. Email comments@mpt.org
B. Call 410-581-4097 | TDD 1-800-627-6788
• When leaving a message, please include the correct spelling of your name, the best contact phone number to reach you, and the reason for your call.
Online Shop Contact Information
1-800-873-6154 storemanager@mpt.org
Membership
You have options to contact Member Services at MPT. You can:
A. Email membership@mpt.org
B. Call 1-800-522-8915 | TDD 1-800-627-6788
• When leaving a message, please include the correct spelling of your name, the best contact phone number to reach you, and the reason for your call.
C. Use the MPT Member Portal if you prefer to manage your own member account and update your member information online.
Planned Giving | Leadership Society
410-581-4361
Vehicle Donation
410-581-4075 or toll-free 1-888-777-9633 modo@mpt.org
Special Events & Community Engagement
Special Events
410-581-4071 events@mpt.org
Community Engagement/Outreach
410-581-4250 outreach@mpt.org
Travel
410-581-4250 kpenczek@mpt.org
Education
Thinkport
410-581-4042 thinkport@mpt.org
Early Childhood Education
410-581-4378 krespass@mpt.org
Technical Facilities
Broadcast Transmission
410-581-4033 engineering@mpt.org
Facility Rentals
rentals@mpt.org
Closed Captioning
For questions and information: click here
Want to intern, volunteer or work at MPT?
Internships
intern@mpt.org
Click here for current internship opportunities
Volunteers
410-581-4035 volunteer@mpt.org
Human Resources
Click here for current employment opportunities
Media inquiries
Journalists, please contact Tom Williams, at 410-581-4031 or tomwilliams@mpt.org for assistance with a story or to follow up on an MPT news release or media alert. Please let us know if you’re on deadline so we can work quickly to assist you.
Note to Publicists & Marketers
If you seek visibility on and collaboration with MPT, please review the options in the document below. We welcome news releases/pitches by email to the listed MPT contact persons. Be sure to check out partnership and sponsorship opportunities, too.
Customer Service Pledge
MPT is a public service and educational media organization that serves members, donors, viewers, and the community at large. We pledge to serve these individuals and their families first by listening closely to fully understand their needs, concerns, and requests.
We want our constituents to know they are important to us and that they are appreciated. We do this by demonstrating patience, respect, and responsiveness. Whether a caller gets in touch for just a friendly chat or needs help with a problem, we'll listen closely and be sincerely interested, never forgetting that our constituents also deserve fast, efficient service. We are an organization that values kindness and understanding more than formal business protocols.
MPT will do its utmost to help our constituents understand our services, technology, and systems so they can fully appreciate and engage with our content.
We strive to be timely in our responses, say “yes” whenever possible, always fulfill what we promise, and apologize when something goes wrong. MPT will work to exceed expectations, always thanking our members, donors, and viewers and soliciting their feedback at every opportunity. This is our customer service pledge.
